Shipping Policy

All orders are processed within 1 to 2 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped. 

Domestic Shipping Rates

We offer $9.99 flat rate shipping within Canada only. Once items are shipped they can take between 2 and 8 days to arrive depending on location.

Pickup

Any time local pickup is not available but a pickup option will be made available whenever we are participating in events

International Shipping

At this time we do not offer International shipping as our products are only available for Canadian sale.

How do I check the status of my order?

When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available. 

If you haven’t received your order within 8 days of receiving your shipping confirmation email, please contact us at info@fraservalleysalt.com with your name and order number, and we will look into it for you.